Frequently asked questions
How do I connect vMix, OBS or my encoder?
Once your account is open, the panel shows your own RTMP, RTMPS and SRT addresses. Enter one in your software or device.
What is the difference between RTMP and SRT?
RTMP is in almost every program. SRT asks again for lost packets, so it holds up better on mobile or unstable lines. Both are ready in the panel.
What happens if the main feed drops?
If a backup feed is coming in, targets and recording carry on from it. With alerts on, your phone gets a notification.
Does the picture quality drop?
Copy outputs are not re-encoded; your quality and frame rate go out as sent. Vertical and TV outputs are encoded separately.
Can my landscape feed go to Instagram as vertical?
Yes. The server makes a 9:16 output from your landscape feed: centre crop, fit, or 90° rotation.
How far does 10 GB of traffic go?
The quota counts data coming in and going out together. A 3 Mbps stream sent to one target uses about 2.7 GB an hour, so 10 GB lasts about 3.5 hours. More targets shorten that. The panel shows what is left.
Where are my recordings kept?
On the server, in your account's recording space. Download, delete or share them with a link.
What do I need to try it?
Just fill in the application form: 15 days, 10 GB traffic, 5 GB recording space, 4 targets. No card needed.
Is the mobile app in the stores?
Store releases are in progress. You can install the Android app (APK) now.